Terms of service

Terms of Service

Last updated: 01/10/2026

Welcome to our website. These Terms of Service (“Terms”) govern your access to and use of our website and services operated by Ourplay LLC (“we,” “us,” or “our”). By visiting our site or purchasing from us, you agree to be bound by these Terms.

If you do not agree to all of the Terms, you may not access the website or use our services.

1. Online Store Terms

By agreeing to these Terms, you represent that:

You are at least the age of majority in your jurisdiction, or
You have given consent for any minor dependents to use this site under your supervision

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.

3. Product Information & Availability

We make every effort to display products accurately. However:

Colors, packaging, branding, and minor cosmetic details may vary due to manufacturer updates or wholesale sourcing
Product images are for illustrative purposes only

We reserve the right to:

Limit quantities sold
Discontinue products at any time
Modify product descriptions or pricing without notice

4. Pricing & Billing Accuracy

All prices are listed in USD unless stated otherwise.

We reserve the right to correct pricing errors, even after an order has been submitted. In such cases, we may cancel the order and issue a refund.

You agree to provide current, complete, and accurate purchase and account information for all purchases.

5. Shipping & Delivery

Shipping times are estimates only and not guaranteed.

We are not responsible for:

Carrier delays
Lost or stolen packages once marked as delivered
Customs delays, duties, or taxes for international orders

Risk of loss passes to the customer once the order is handed to the shipping carrier.

6. Returns & Refunds

All returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference.

Please review that policy carefully before making a purchase.

7. Safety Disclaimer & Children’s Use

Some products sold on our site may contain small parts and are not suitable for children under 3 years of age, unless explicitly stated.

By purchasing from our store, you acknowledge that:

You are responsible for reviewing all product warnings and age recommendations
Adult supervision is required during use
We are not liable for injuries or damages resulting from misuse, failure to follow safety instructions, or lack of supervision

8. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Ourplay LLC or its licensors and is protected by intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission.

9. Third-Party Products & Services

We sell products manufactured and branded by third parties. Trademarks and brand names belong to their respective owners.

We are not responsible for:

Manufacturer changes
Discontinued products
Third-party warranty terms (if any)

10. User Comments & Submissions

If you submit reviews, comments, or feedback:

You grant us the right to use, edit, and publish such content
You agree not to submit unlawful, abusive, or misleading content

We reserve the right to remove content at our discretion.

11. Limitation of Liability

To the fullest extent permitted by law, Ourplay LLC shall not be liable for:

Any indirect, incidental, or consequential damages
Losses resulting from use of our products or services
Delays, service interruptions, or product availability issues

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Ourplay LLC, its owners, and affiliates from any claim arising out of:

Your violation of these Terms
Misuse of products
Failure to follow safety instructions

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict-of-law principles.